Michelle Preston
Project Lead
Michelle rejoined BCPSLS in March 2025 as Project Lead. She is responsible for supporting BC’s regional health authorities and PHSA with their use of Feedback, Claims and Safeguarding, three modules in BCPSLS that support the collection of patient/family experience, risk-related activities, and adult abuse, neglect, and self-neglect.
Michelle also partners with content experts across the province to co-design ongoing improvements to BCPSLS forms and taxonomy in pursuit of better data and an enhanced user experience.
Michelle received her Masters of Arts in Communications from Royal Roads University in 2013. She was a member of the original BCPSLS team when the program launched across BC in 2008. After holding leadership positions in the Patient Care Quality (PCQ) program she chose to return to her roots with the BCPSLS Central Office team.