Learning from no-harm incidents

Learning from no-harm incidents

You may have heard that PSLS receives over 400 incident reports each day from health care providers across the province. When this statistic is shared, we often clarify that the majority of these incidents do not result in patient harm. Whew! That’s good news. But...

Introducing our 2019-2023 strategic directions

Introducing our 2019-2023 strategic directions

What’s the plan? We tend to ask this question a lot. What’s the plan for today’s meeting? What’s the plan for lunch? It’s often pretty easy to answer. Sometimes it’s not so simple, though. What’s the plan for next five years? What will our organization focus on, what...

Putting patient safety first during CST Go Live

Putting patient safety first during CST Go Live

Ah, change. We #lovehate it, don’t we? It can be refreshing, energizing, and full of promise. It can also be stressful, challenging, and uncertain. And no one knows this better than the many dedicated staff who have been involved with implementing Clinical &...

Recognizing patient safety stars

Recognizing patient safety stars

“Learning depends critically on the less visible social processes of inquiry, investigation and improvement that unfold around incidents.” Would you agree? Carl Macrae presented the above viewpoint in his British Medical Journal article titled The problem with...

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