Oct 19, 2023 | Featured Posts, Patient Safety, Providence Health Care (PHC)
If you work in health care in BC, chances are good that your organization has recently undergone, or is currently preparing for, an accreditation survey. Since most surveys were postponed during the pandemic, health authorities have had a heavier survey schedule this...
May 2, 2019 | Featured Posts, Providence Health Care (PHC), Provincial Health Services Authority (PHSA), Vancouver Coastal Health (VCH)
Ah, change. We #lovehate it, don’t we? It can be refreshing, energizing, and full of promise. It can also be stressful, challenging, and uncertain. And no one knows this better than the many dedicated staff who have been involved with implementing Clinical &...
Mar 7, 2019 | BCPSLS Coordinators, Featured Posts, Providence Health Care (PHC), Vancouver Coastal Health (VCH)
“Learning depends critically on the less visible social processes of inquiry, investigation and improvement that unfold around incidents.” Would you agree? Carl Macrae presented the above viewpoint in his British Medical Journal article titled The problem with...
May 10, 2017 | Falls Prevention, Featured Posts, Providence Health Care (PHC)
Adapted from a similar program in the USA, the “Red Socks” pilot project rolled out on two units at St. Paul’s Hospital in August 2016 to increase visibility of patients considered high-risk for falling. In conjunction with Falls Injury...
Mar 15, 2017 | Featured Posts, Providence Health Care (PHC)
Throughout our health care system there’s evidence that the use of checklists can improve communication among care teams, streamline complex processes and prevent patient harm. The Surgical Safety Checklist is a well-known example that underscores the importance of a...
Oct 18, 2016 | Featured Posts, Providence Health Care (PHC)
As Administrative Assistant to eight patient care managers at Providence Health Care (PHC), Chantal Chow is well-informed about how the organization aims to deliver high-quality care. But when one topic kept coming up in staff meetings and orientations she set out to...
